This will vary depending on which browser you are using. We recommend using Google Chrome for our website.
Google Chrome:
Most likely you have added an automatic Pop Up disabling extension on Google Chrome. However, it's easy to disable the extension for one use. We're going to try out a couple different methods so that we can ensure that your payment process completes smoothly!
1. Please try refreshing your webpage. Press CTRL + R 2. Afterwards, click on the button that leads to the Pop Up 3. Then, when the Pop Up Error loads, click on the upper right corner of your URL and if you hover over the Pop Up Error icon, you can "Allow Pop-Ups from TestGlider.com"
For more information, please see Google’s guide to disabling Pop-Ups.
Safari:
The payment is going to be processed after the pop-up is enabled.
1. In the Safari app on your Mac, choose Safari - Preferences, then click Websites 2. Click Pop-up Windows. You can see all websites you’ve customized under Configured Websites. 3. Make sure you "Allow Pop-Ups from TestGlider.com"
For a more visual guide on how to disable this, please refer to this helpful article!